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Redeeming cards and codes not working

AuthorMessage
Survivor
Jun 14, 2010
1
I'm suffering a problem with my wizard101 card I purchased from walmart and when it goes to the part with the blue box words when I enter it it shows a crossed red circle on the right that says session expired, please refresh and try again. I tried it for 30 minutes and nothing has happened differently and I'm wondering how to solve it. If anyone has faced this problem and resolved it can I know ho. I don't know if it's my computer or what so please reply.

-Colin Shadowweaver
currently level 61
Legendary Thamature (ice)
also in a piggy suit so I stand out