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Question about using 2 accounts at once

Aug 23, 2012
Is it okay to use 2 accounts at once? I've read years old threads about it and by the looks of it, it seemed okay back then. However I heard that you can sometimes be banned for doing so on certain occasions, like exploit. I really need help with my grandmaster Wizard and I was thinking of making another Wizard on an entirely new account to help it out. I know you guys sometimes disagree with using 2 accounts for certain things, so I'd like to make sure it's okay to do so. I know that I can also ask for help in The Commons, however I feel like I'm a bother at those times. Thanks in advance!