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Parental Password Help

AuthorMessage
Survivor
Dec 08, 2010
3
OK, so when my dad was going to but me crowns, he needed to type his parent password, which he forgot. He hit the Forgot Parent Password Button, and he got his new parent password. When he tried to log in to parental controls, it had said that the parent password was incorrect. Is there a solution to this problem?

Adherent
May 20, 2010
2902
Survivor
Dec 08, 2010
3
Administrator
Our support team can help you but you need to contact us at support@wizard101.com - you need to contact us through email, and when you contact support, please ensure that you give us:
->the account name
->the character name
->as much information about what you encountered as you can

NEVER send us:
->your password
->your credit card information

The more information you give up front, the faster your issue can be resolved.


community@wizard101.com
Survivor
Jul 14, 2009
27
Professor Greyrose wrote:
Our support team can help you but you need to contact us at support@wizard101.com - you need to contact us through email, and when you contact support, please ensure that you give us:
->the account name
->the character name
->as much information about what you encountered as you can

NEVER send us:
->your password
->your credit card information

The more information you give up front, the faster your issue can be resolved.
Your so nice! :-)