So this keeps happening and it's been really bothering me. When I would be playing through a dungeon (I've been farming the Waterworks recently) I'd often enter battle and, on some occasion, the game would keep playing, but it would stop mid battle and hold the battle there. After about 5 minutes, the game then catches me up to everything that happened in the battle while my game stopped (I.e. Any blades another person casted, a spell that was casted). It then does one of two things.
1) It would either stop again and, after another 5 minutes it either catches me up to the battle again or I lose connection entirely. 2)It'll catch me up to the battle, but when I cast my card I'm about to use (or even when I try to enchant a blade or an attack), it doesn't cast or enchant and I'm waiting there for another 5 minutes.
Sometimes this drags on even longer than 5 minutes. Sometimes it would be long enough to the point where the prompt to return to battle comes up. This has been happening to me on my desktop, which is about a couple months old, probably no more than 3 or 4 months. I could play any other game just perfectly and without fail. Any help at all would be appreciated.
Contacting Customer Support at support@wizard101.com can definitely help identify the issue and they may ask you for files from your computer to help identify the problem. In addition, here are a few more ideas for dealing with lag:
1) Make sure any un-needed background applications are not running. Having multiple applications running at once can use up bandwidth, and process usage on your computer.
Maybe you need a computer clean-up (i.e. run a system defrag, delete some old programs &/or files, etc.)
2) Another thing to check on is your Internet connection. Slower speeds will result in choppier game play.
3) Verify that your graphics cards are in line with the system requirements.
4) Turn off your Quest Helper. You can do this through the options menu.
5) Adjust your Game options to help ease the work of your Graphics card: - Modify the resolution to a smaller number (800 X 600 for example). - Change the Graphics Detail setting to low - Turn off Shadows - Set Geometry detail to Low - Set Texture Detail to Low - In Gameplay settings: - Set “Overhead Name” to Others - Turn the Full Screen option to On.
6) Play in realms with fewer people in them. You can do this by going to the Options page and selecting the Realms tab to change to a less crowded realm (this only works if there are a lot of people around where you are).
7) If you're on Windows 10, you may want to consider turning off some of the notification features in your system settings to help clear up resources.
