Welcome to the Wizard101 Message Boards

Player Guide
Game Updates

Follow important game updates on Twitter @Wizard101 and @KI_Alerts, and Facebook!

For all account questions and concerns, contact Customer Support.

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.

Is it just me?

Jun 30, 2009
I have gotten a new computer lately,so i had to re install the game.
When i started playing,I've been having a lot of small problems and im wondering if its just me or not.
1)Everyone is treating me like im a new student.
2)I can't change my clothes and everyone is wearing the same thing.
3)I can't see my pet or wand.
4)When i go to a shop to buy clothes,the only things i can buy is a novice hat
or robe.

Is this a bug?

Mar 11, 2010
As this is a new computer, have you installed the latest version of Java and Flash?
Also, go to your Graphic card manufacturer's site to ensure you have the latest update for your driver, then run a diagnostic check to ensure it installed properly.

Buying a computer off the shelf generally means everything needs updating.

If everything is updated on your end and the problem persists, send a ticket to KI Customer Service for more support.

Dec 13, 2009
This happens anytime you switch computers or reinstall the game. It'll happen if you install the Test Realm client also. Normal, and it'll go away.