the suggestion I got from the techs was to uninstall and reinstall the WHOLE program.
Could be some files went bad and made it do that, since I don't work for them I can't tell you for sure. Now if I had go thru all the uninstalling and reinstalling for the 6th time You can rest assured I will uninstall and leave it. This is not good for business when they are writing the software.
What are you planning to do about rare ingredients in DragonSpyre? A lot of players are frustrated with diamonds and black pearls. I got the quest today, but I'm not planning to spend hours of running around and changing realms every minute until something will be done for this issue. I saw a suggestion to allow crafting ore into diamonds or lotus into pearls. That is a great suggestion! You could also put rare ingredients into Dungeons.