Well there is a problem with my account, When ever I see the housing items Spire Statue and Water-Mole Spear they appear to be shaking and in different colors like the time grizzlehiem had that glitch when colors appeared from no where. I have asked my friends if they see the housing items the way I do but they all said no. Please resolve or fix this problem as soon as you can.
Sounds like a graphics card issue - please contact our support team. Send them an email with the following information:
Please send us: ->the account name ->the character name ->as much information about what you encountered as you can ->where possible, your DxDiag file (see below)
NEVER send us: ->your password ->your credit card information
The more information you give up front, the faster your ticket can be resolved.
What is a DxDiag? A DxDiag is a utility designed to display the specifications of the user's hardware, as well as to test DirectX software, including sound and video. If you are asked for this information in an email, it helps the support group relate your gaming issue to your personal computer.
To create a dxdiag.txt just go to Start -> Run (or Search in Vista) and enter dxdiag and click OK. Once the program has run its course, click "Save all Information" and it will output a txt file that you can attach to your email.
Tickets can take up to 48 hours to receive a response and duplicate tickets can slow the whole process down.
Well there is a problem with my account, When ever I see the housing items Spire Statue and Water-Mole Spear they appear to be shaking and in different colors like the time grizzlehiem had that glitch when colors appeared from no where. I have asked my friends if they see the housing items the way I do but they all said no. Please resolve or fix this problem as soon as you can.
Hunter EarthSword Lvl 60 Life
Yeah, that does seem like a pretty bad graphical glitch. Hope you find an answer.
