Welcome to the Wizard101 Message Boards


Player Guide
Fansites
News
Game Updates
Help

Follow important game updates on Twitter @Wizard101 and @KI_Alerts, and Facebook!

For all account questions and concerns, contact Customer Support.

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.

help please.

AuthorMessage
Survivor
Mar 05, 2010
6
Last night i was trying to play on wizard101 then it would load the first bar then freeze my computer and i would have to restart it then when i tried to reinstall it, it said that 'patch client is not found' and i don't know what to do and i don't want my membership to go to waste.

Administrator
Our support team can help you but you need to contact us at support@wizard101.com - you can only contact us through email, and when you contact support, please ensure that you give us:
->the account name
->the character name
->as much information about what you encountered as you can, including error messages or screenshots

NEVER send us:
->your password
->your full credit card information

The more information you give up front, the faster your issue can be resolved.


community@wizard101.com