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having trouble

AuthorMessage
Survivor
Oct 23, 2010
2
i am having trouble getting in the game the game will load perfect but then when i go to play the game it says to quit and try again later i just want to know if this is happening to anyone else

Moderator
We have the tech support you need, but we need more information from you!

If you have any questions or concerns regarding game or account matters, please send an email to: support@wizard101.com.
The email you send from should be the same as the email on your Wizard101 account.

Please include your account username and a DxDiag.

A DxDiag is a utility designed to display the specifications of the user's hardware, as well as to test DirectX software, including sound and video. If you are asked for this information in an email, it helps the support group relate your gaming issue to your personal computer.

To create a dxdiag.txt just go to Start -> Run (or Search in Vista) and enter dxdiag and click OK. Once the program has run its course, click "Save all Information" and it will output a txt file that you can attach to your email.

If you want the prize, you have to build the ladder rung by rung. There are no shortcuts.