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FTUE Questing Glitch

Nov 22, 2015
Hey. I remember when I first made this account years ago, I created 6 wizards and got them to the Ghost Hunters quest. I decided to focus on my Storm first and got my Storm to max level, and now my Ice is in Celestia and my Fire is in MooShu. Recently, I decided to team up with my friend's new wizard to get through Wizard City. I chose my Balance who is at the beginning of Unicorn Way. However, we don't have the same quests. I think this is because of the FTUE update that happened a while ago. My Balance wizard appears to be stuck on the pre-FTUE update quests, and my friend's wizard is on the post-FTUE update quests. So we can't quest together. How can this be fixed?

Nov 22, 2015
P.S. I'd delete and re-create my wizard if it were not for the fact that it has a fully decorated house and I'd greatly prefer not to have to redo the entire thing.

Oct 23, 2011
I would email support and see if they can alter your current quest!