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Forgot password button not working

AuthorMessage
Survivor
Apr 12, 2009
24
I was trying to have a subscription for one of my other accounts and I forgot the parental password, when i clicked on the "Forgot Password" button, it said the password has been sent to my email but it never arrived. I checked to see if the emails matched and they did so I'm hoping i can get an answer from an administrator.

Administrator
Check the spam folder of your email account, there's a chance that the email was marked as spam and ended up in there.

If it's not in there, please contact Mr Lincoln through the Contact Us link at the bottom of every page on the website, he'll work it out for you.

{o,o}
  |)_)
 -?-?-
Survivor
Apr 12, 2009
24
The message showed up after about an hour. Now, i have another problem with the same thing though. I forgot the password again (i'm writing it down this time), and the same thing is happening. I had been sent a password, and it didnt work. It was still saying it was wrong, and now i'm waiting for another one to be sent. Why does it keep doing this?