Hello , I present this issue to whomever can help me. As of right now about half an hour ago, I went on the website Wizards101 main page and saw I could get a free shark week gift. I click on it and said "redeem gift" so I went through the whole capcha and what not. It said "When you log in next time to your wizard account, a present box will show up". I logged in but nothing is there, I tried walking around maybe, or it might be a bit delayed, even tried logging on and off but still nothing.
If anyone can tell me what's going on, I would deeply appreciate it!