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Clothes

AuthorMessage
Defender
Mar 06, 2010
130
Hey this has just happened to me for the first time so i thought i should report it. I changed realms and my clothes turned plain white and changed. Not dyed white, but plain white with no graphics. Also, they were the wrong clothes. :?

Administrator
This is purely a graphics issue, your clothing has not changed. Sounds like you need to update your video drivers.


It's very easy to update your video drivers, (but takes several steps to figure out what it is):

1. Determine the manufacturer of your video card > Open your control panel, click on "Display" > "Settings" tab > "Advanced" > "Adapter" > "Properties" > "Driver" tab.

2. Write down the Driver Provider and Driver Version.

3. Go to the driver manufacturer's website and locate your particular computer and download the newest driver (you can check the latest driver they post with the driver version you have, if it's the same, then don't bother with the download - likely they've come out with a new one since last you updated though).

After updating the driver, reboot your computer and hopefully, all is right in Wizard City!

PS: You can bypass all this by sending us a dxdiag & we'll determine your driver and send you the link to update if necessary:

To create a dxdiag.txt just go to Start -> Run (or Search in Vista) and enter dxdiag and click OK. Once the program has run it's course, click "Save all Information" and it will output a txt file that you can attach to your ticket. You can send us a ticket via email to support@wizard101.com .


Some of the common video drivers:

ATI : http://www.atitech.com/support/driver.html

NVIDIA : http://www.nvidia.com/content/drivers/drivers.asp

Intel: http://downloadcenter.intel.com/default.aspx#


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