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Character deletion problem?

AuthorMessage
Survivor
Dec 15, 2008
8
I tried logging in and my character wasnt there? i did not delete my character, nor does any other user of my computer have the capability. please tell me this is just part of a fix your working on so i dont completely quit your game forever, i put too many hours into it to start over. thanks :/

Administrator
Your character is not deleted ;)
Simply close Wizard101 and start it up again, your characters should all be there.

If not, please contact customer support by going to https://www.wizard101.com/site/CustomerSupport/



community@wizard101.com
Survivor
Jan 08, 2009
4
i have this happen to me everytime i log in now, my main wizard is never there and i have to restart it and he comes back. i'm just scared that one of these days he will be gone for good :( eek!