hello wizard101! i recently uninstalled the game and thought about reinstalling it, yet every time i try it says there was a error and to try again yet i tried about 10 times and it still says the same thing and the game i am sure is no longer on the computer so i dont know what it could be please can someone help?
We have the tech support you need, but we need more information from you!
If you have any questions or concerns regarding game or account matters, please send an email to: support@wizard101.com . The email you send from should be the same as the email on your Wizard101 account.
Please include your account username and a DxDiag.
A DxDiag is a utility designed to display the specifications of the user's hardware, as well as to test DirectX software, including sound and video. If you are asked for this information in an email, it helps the support group relate your gaming issue to your personal computer.
To create a dxdiag.txt just go to Start -> Run (or Search in Vista) and enter dxdiag and click OK. Once the program has run its course, click "Save all Information" and it will output a txt file that you can attach to your email.
If you want the prize, you have to build the ladder rung by rung. There are no shortcuts.
well the error says: Unable to launch game please run the installer and try again. no will it let me download the wizard101 launcher wich has the exact same error.
Please follow the instructions above, as support are the only ones who can diagnose what is happening, and they will need the file I told you about to help you.
If you want the prize, you have to build the ladder rung by rung. There are no shortcuts.
