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The sanctom of the sun doesn't like me O. o

Jul 20, 2010
I did the second to last dungeon four times and every time i get up to ptelos and collect all of the chests something always goes wrong.For example two of the times i collected all of the chests and it would let me put the shields up on the statue.Another thing is that i would kill all of the minions and there was only two of the four chests.Please help me with this problem because i have been doing this lots of times and my friends got it on the first try and they even don't know what is wrong so please help me!Thanks :D
Timothy Emeraldbright grandmaster level 59