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A way to check status of Support tickets

AuthorMessage
Defender
May 11, 2013
172
Title says enough but could we get a way ON the website to check the current status of tickets thanks.

Administrator
RedDragon877 on Aug 26, 2020 wrote:
Title says enough but could we get a way ON the website to check the current status of tickets thanks.
Great suggestion! Our website is quite rigid though, so I'm not sure this can be easily done, but I will pass on the idea to the team.

Please note that with general website suggestions like these, even if they are approved and move forward, it can take months to finalize the suggestion.

Defender
May 11, 2013
172
Sparck on Aug 27, 2020 wrote:
Great suggestion! Our website is quite rigid though, so I'm not sure this can be easily done, but I will pass on the idea to the team.

Please note that with general website suggestions like these, even if they are approved and move forward, it can take months to finalize the suggestion.
Yeah, I am aware of how hard it could be to add a spot to the website to check on new features or in this case ticket status. I just think it would clear up some space on people e-mailing to check on the status of the ticket :D since they do give a Reference # for checking on it.