I recently received 2 frost beetle pets from one lore pack. thinking that is a bug I contacted support and received this answer...
Thanks for your question.
It is possible to receive duplicates of a pet.
It is possible to receive multiple copies of any item although the odds of getting 7 copies of the same pet are low it is possible.
Every item in a pack is randomly drawn according to the rarity but each item receives it's own random roll.
There are no interdependencies. You could receive all pets, all gear, all housing items, all reagents, all pet snacks or any combination of any of those.
Whether you receive an item in a pack doesn't affect whether you'll get another of the same thing.
We hope this helps.
Best regards,
KingsIsle Support
I suggested a programming fix....
But, as a programmer, I would like to see it change so that no duplicates are received.
example check the picks, if duplicate remove one duplicate and random pick again, goto check the picks endif
The answer to that was to " open a discussion thread on forum"