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Membership question?

AuthorMessage
Survivor
Jan 23, 2015
27
Ok so I ended my membership a day before it renewed. Today I checked and it said it expires next month. Huh? Does this mean it renewed? I didn't think about canceling the billing information though. Does this mean it renewed even though I ended it?

Administrator
Hello,

It sounds like it did renew. You will need to send an email to support@wizard101.com for further assistance with your account.


community@wizard101.com
Survivor
Jan 23, 2015
27
Ok thanks. I emailed support and they helped the problem get solved.