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can't teleport home

AuthorMessage
Survivor
Jun 25, 2012
10
a few of my NONMEMBER friends can't teleport to their castles (homes), they get the message that the castle has been sold when it hasn't been, also i went to trade a friend she had 13 tempest and 17 quench tc, i tried to trade her storm blades for the quench tc but because i didn't have enough room in my tc area the trade was canceled out, when it got canceled out she lost all of her tc, is there anyway to fix these issues please?