Welcome to the Wizard101 Message Boards


Player Guide
Fansites
News
Game Updates
Help

Follow important game updates on Twitter @Wizard101 and @KI_Alerts, and Facebook!

For all account questions and concerns, contact Customer Support.

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.

Not able to create a new character

AuthorMessage
Survivor
Dec 27, 2011
23
Recently I have been trying to make a new wizard, every time I try it says wizard101graphicclient.com has stopped working. Then it tells me to close the program. I have tried numerous times to make a wizard but it just wont let me. I don't know why it is doing this. On my main life wizard it never does this.

Victoria level 96

Administrator
Hello,

Please send an email to support@wizard101.com so they can help you with this issue.


community@wizard101.com
Archon
Oct 24, 2010
4952
w101girl1088 on Nov 26, 2014 wrote:
Recently I have been trying to make a new wizard, every time I try it says wizard101graphicclient.com has stopped working. Then it tells me to close the program. I have tried numerous times to make a wizard but it just wont let me. I don't know why it is doing this. On my main life wizard it never does this.

Victoria level 96
When you send the email to support, be sure to include your wizard's name and attached the dxdiag file found in your (Kingsisle) Wizard 101, Bin folder.