Welcome to the Wizard101 Message Boards


Player Guide
Fansites
News
Game Updates
Help

Follow important game updates on Twitter @Wizard101 and @KI_Alerts, and Facebook!

For all account questions and concerns, contact Customer Support.

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.

Ok So I have this problem..

AuthorMessage
Survivor
May 09, 2012
1
I have been waiting for a while for someone to post a bug about not being able to see certain spells. :? Whenever I cast death bat ( Pretty much a blood bat but with damage over time) And all I see is its purple goo and whatnot . Then I cast some epic treasure card called "Goat Monk" And I could only see his eyes and his weapon. Please help this takes the fun out of casting spells that look cool :(.

Administrator
This is your video card, young Wizard. You need to keep your computer up to date - and a good way to do that is to ensure that your video card has the most recent drivers.

Follow this link to learn how to update your video card drivers!
http://kingsisle.custhelp.com/cgi-bin/kingsisle.cfg/php/enduser/std_adp.php?p_faqid=172

If you've updated to the most recent drivers, and you are still encountering this problem, our support team can help you but you need to contact us at support@wizard101.com - and when you contact support, please ensure that you give us:
->the account name
->the character name
->your dxdiag file
->as much information about what you encountered as you can, including error messages or screenshots

NEVER send us:
->your password
->your full credit card information

The more information you give up front, the faster your issue can be resolved.

A DxDiag is a utility designed to display the specifications of your computer hardware, as well as to test DirectX software, including sound and video. If you are asked for this information, it helps the support group relate your gaming issue to your personal computer.

To create a dxdiag.txt just go to Start -> Run (or Search in Vista) and enter dxdiag and click OK. Once the program has run its course, click "Save all Information" and it will output a txt file that you can attach to your email.


community@wizard101.com
Survivor
Feb 27, 2012
5
Survivor
Feb 27, 2010
15
I have yet to see this spell (both goat monk and death bats) and I know all my stuff is updated. What gets me is that no matter how many different computers (new, old, fast, slow, etc) i play on and try this spell out on, it all comes to the same result, I can't see it.