Welcome to the Wizard101 Message Boards


Player Guide
Fansites
News
Game Updates
Help

Follow important game updates on Twitter @Wizard101 and @KI_Alerts, and Facebook!

For all account questions and concerns, contact Customer Support.

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.

Disconnection

AuthorMessage
Explorer
Sep 02, 2009
53
Wizard 101 disconnects every five minutes for an average. But there still is internet connection! Can anyone fix this? Does anyone else have this problem?

Delver
Jul 21, 2009
224
No i don't , But try uninstalling it and reinstalling make sure you remove the old folder out of the installed path and then reinstall it. If this does not work try to fill out a support ticket and see if someone there can help. Hope this works for you .

P.S make sure your video drivers are up to date :)

Historian
Jan 05, 2011
658
maxvarya1 wrote:
Wizard 101 disconnects every five minutes for an average. But there still is internet connection! Can anyone fix this? Does anyone else have this problem?
whenever i get disconnected my internet has gone down entirely. it may happen quite often some days, but never every 5 minutes for me. did you download anything new recently that could be interfering with the program? anyway, you may want to send in a ticket to support. -etherchaos