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How does reporting work?

AuthorMessage
Survivor
Feb 04, 2009
3
Today I was fighting the Gurtok Demon in the Plaza of Conquests with my friend when his friend teleported in and they started to argue. When I attempted to break it up, the friend who teleported in reported me multiple times resulting in a one day mute of my account. I find this highly unfair, that even though I did absolutely nothing bad, I have to suffer the consequences. I am wondering if anything worse may happen to my account because of this abominable "friend" of my friend's who keeps chain reporting me. Thank you.

Moderator
The answer you seek is in the FAQ under Help & Support.

When you report someone, or you are reported, a message is sent directly to Mr Lincoln that includes the chat logs of everything that was said before and after that report.

Mr Lincoln then reads the log and assess the situation. He determines how bad the offense was, looks up prior offenses for the reported individual, and based on that assessment he issues sanctions such as muting or banning and sends an email to the offending account explaining the violation and the sanctions.

If the report was falsely made, that is determined as well, and the player who made the false report is investigated as to whether or not they have made previous false reports. False reports are just a egregious as valid ones, and similar sanctions can be levied against repeat offenders of false reporting.

Everything that a player enters into the chat window is logged. These larger chat logs are also routinely checked for those infractions that are not reported.

If you want the prize, you have to build the ladder rung by rung. There are no shortcuts.
Survivor
Feb 04, 2009
3