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cant redeem gift cards

AuthorMessage
Survivor
Mar 10, 2009
26
i recently purchased four $20 wizard101 gift cards from my local riteaid store..
i went to redeem them for the crowns this morning and it would not let me it kept telling me that the gift cards were no longer available and to return them to the store for a new one..
i went back to my riteaid to return them but they would not give me new ones
why would it not let me redeem them? is there any way to get my crowns and free pets from these cards?

Moderator
Well that's no fun is it? Just contact our customer support team via email - they can determine whether or not the card has been redeemed.

You can reach them through the Help & Support tab on the left, but I'll point them to this post so they can start looking into the issue.

If you want the prize, you have to build the ladder rung by rung. There are no shortcuts.