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Help??

AuthorMessage
Survivor
Oct 08, 2016
1
I just rencently purchased the empyrean bundle from Gamestop. I used an online code to do so and now have put in the code. Now what I did was foolishly linked it to my account rather then press the gift button and send it to my wizard instead. My question is how do I fix this? I know the bundle is linked to my account and I have the 5k crowns I asked for but how do I get it to my wizard?

Thanks!

A+ Student
Dec 24, 2009
1895
When you log in, you should see a round "gift" icon in the lower left corner of your screen. If you click on that, you should be able to retrieve any new items redeemed online from a gift card or bought at Game Stop. Just log in the wizard you want to have that item, then click the gift icon and claim it.

Alia Misthaven

Armiger
Jan 18, 2010
2280
Try contacting support?

support@wizard101.com

Usually, there's a confirmation saying if this is the particular account you'd want to use the particular code on. KI may be able to assist.