Hello I need help, I want to change my master password but can't cause my mom originally made a password for it years ago and no longer remembers it and I can't reset it cause I no longer have access to the email attached to this account. Please help I don't know what to do.
Hello I need help, I want to change my master password but can't cause my mom originally made a password for it years ago and no longer remembers it and I can't reset it cause I no longer have access to the email attached to this account. Please help I don't know what to do.
There is another option to retrieve the login. Go to the My Accounts page. Click Login Master Password. Click Lost Master Password in the lower right corner. Choose Use My Credit Card Information to Login. If you or your mom have the information for the last credit card used on the account, you can enter that info to login. Then you can change the email and password info.
There is another option to retrieve the login. Go to the My Accounts page. Click Login Master Password. Click Lost Master Password in the lower right corner. Choose Use My Credit Card Information to Login. If you or your mom have the information for the last credit card used on the account, you can enter that info to login. Then you can change the email and password info.
My mom has gotten several new credit cards since then and now no longer uses credit cards at all, she only uses debits now and she has no history of any of her credit cards from past 2012 (I'd need her card from 2010 or something like that). Also even so it doesn't give me that option for some odd reason.
My mom has gotten several new credit cards since then and now no longer uses credit cards at all, she only uses debits now and she has no history of any of her credit cards from past 2012 (I'd need her card from 2010 or something like that). Also even so it doesn't give me that option for some odd reason.
A debit card is entered the same as a credit card and you only need the card that the most recent purchase was made with, so unless you only buy crowns or membership with gift cards there should be a more recent number on file. Try contacting support and see if they have another option for you.
A debit card is entered the same as a credit card and you only need the card that the most recent purchase was made with, so unless you only buy crowns or membership with gift cards there should be a more recent number on file. Try contacting support and see if they have another option for you.
I'm currently a member through a gift card cause I don't have my master password. Also support is simply refusing to help without giving them the last 4 digits of the credit card number which like I said is WAY too old and I don't have it anymore.
I'm currently a member through a gift card cause I don't have my master password. Also support is simply refusing to help without giving them the last 4 digits of the credit card number which like I said is WAY too old and I don't have it anymore.
Only easy solution I can think of is next time you get membership. Get a $10 or $20 prepaid Visa giftcard and then use that to pay for it online. Then you have a number to login to change the master pass.
I'm having the same problem. I contacted them but no one has replied yet. I think you should give them an email you can currently access to give you a temporary master password. That's what im currently trying to do
I'm having the same problem. I contacted them but no one has replied yet. I think you should give them an email you can currently access to give you a temporary master password. That's what im currently trying to do
The issue falls to the credit card. It's a matter of law that the only way they can verify age over 18 is a valid credit card used on the account.
