Welcome to the Wizard101 Message Boards


Player Guide
Fansites
News
Game Updates
Help

Follow important game updates on Twitter @Wizard101 and @KI_Alerts, and Facebook!

For all account questions and concerns, contact Customer Support.

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.

Frostholm

AuthorMessage
Explorer
Aug 07, 2014
60
Okay. Here goes my problem.

I have 6 Characters, in order of oldest to youngest.

Sestiva (Balance/Astral)
Tavia (Death/Life)
Morgrim (Fire/Ice)
Tarlac (Myth/Storm)
Kayla (Storm/Myth)
Iridian (Ice/Fire)

Sestiva and Tavia managed to complete 'Frostholm' no problems that I remember. Tarlac, Kayla and Iridian still have not reached a high enough level to do it. However my problem is with my dear 'Pyromancer' Morgrim.

He gets in okay. Fights everyone etc. When it comes time for him to enter the 'Fortress' that 'Ivar Anderson' is in. It comes up with the message "Failed To Load Zone".

Then I get kicked from the game completely when it sayes it can not connect to the server.

I have reinstalled the game and reloaded it, still happens. Is there anyone else having this problem, or is it just me?

Geographer
Jun 06, 2008
824
Hi! If this condition persists, you may want to contact Customer Support to see if they can help identify what may be the issue. Feel free to reference this message board post when you contact them.

Email: support@wizard101.com
Web: https://www.wizard101.com/CustomerSupport/game

Explorer
Aug 07, 2014
60
I am still having problems with this.

All my characters can not complete it now.

What do I do?