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HUGE Shadow Pip Issue! Please Help!! (reposted with image links)

AuthorMessage
Squire
Jul 04, 2012
508
Just posted this but reposing again cause I think I figured out how to share photos here! :)
https://ibb.co/YWN9D6g
https://ibb.co/kgdhfBf

Hello,

I have posted on the message boards about this and emailed kingsisle support multiple times but unfortunately still haven't received any help with this problem :( So, as I'm sure you know, every wizard who goes through the Solar Arc in Khrysalis gains the ability to get a second shadow pip. The length of the bar where their shadow pips go expand when they gain this ability. However, my life wizard never gained this. Her shadow pip bar is still small and only allows her to gain one shadow pip. This is a max level wizard who has completed every single main quest in the game through Empyrea, including the solar arc. I have a max level balance, ice, and storm and none of them have this issue, they all have the double size bar and can gain 2 shadow pips. I am worried that in the future there will be spells that will require 2 shadow pips and my life wiz will be useless :( Please help!
Thank you