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Connection Issues

AuthorMessage
Survivor
Apr 25, 2013
4
I've been trying to play with my friends today and my game begins to break at random intervals and I can't do anything about it because I've restarted my computer, restarted wizard, and reinstalled, individually and at the same time. It does not pop up as if I disconnected it appears as if the game is lagging, to where I can't go into any doors or use anything (X button). This is extremely annoying because we are farming waterworks and I cannot progress with it like this. If any of the devs have a fix please tell me. Thank you for your time.

Administrator
Scarlet Cloud on Mar 23, 2020 wrote:
I've been trying to play with my friends today and my game begins to break at random intervals and I can't do anything about it because I've restarted my computer, restarted wizard, and reinstalled, individually and at the same time. It does not pop up as if I disconnected it appears as if the game is lagging, to where I can't go into any doors or use anything (X button). This is extremely annoying because we are farming waterworks and I cannot progress with it like this. If any of the devs have a fix please tell me. Thank you for your time.
Hi Scarlet Cloud! Please contact our support team and we'll be happy to assist: https://www.wizard101.com/CustomerSupport/game