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note 3

AuthorMessage
Survivor
Jan 31, 2019
8
number 1 wizard missing in the pet place a long with a family account.
number 2 wizard missing and lore commons.
number 3 wizard missing lore in a un known the dorm..
I would like my wizards back there all missing files.
may you help me connect them back please?

Armiger
Aug 03, 2014
2101
totwizard on May 16, 2019 wrote:
number 1 wizard missing in the pet place a long with a family account.
number 2 wizard missing and lore commons.
number 3 wizard missing lore in a un known the dorm..
I would like my wizards back there all missing files.
may you help me connect them back please?
Use the email associated with your wizard account to send a message to support@wizard101.com

Tell them I have lost access to my account or my account won't log in or my wizards are missing from my account. Choose whichever is correct for your situation.

Then tell them:

Your username
The names of your missing wizards
Their school and level
Roughly when you last successfully had access

They will send you an automated reply to let you know they got your message and then a personal response within a few days. Make sure to answer any questions they ask. They are the only people who can fix this for you.

I hope this helps, good luck!

Astrologist
Feb 12, 2015
1165
Victoria FireHeart on May 17, 2019 wrote:
Use the email associated with your wizard account to send a message to support@wizard101.com

Tell them I have lost access to my account or my account won't log in or my wizards are missing from my account. Choose whichever is correct for your situation.

Then tell them:

Your username
The names of your missing wizards
Their school and level
Roughly when you last successfully had access

They will send you an automated reply to let you know they got your message and then a personal response within a few days. Make sure to answer any questions they ask. They are the only people who can fix this for you.

I hope this helps, good luck!
Also... never tell KingsIsle your password! Kingsisle will NEVER ask for your password, totwizard.