I have a friend that was muted the other day by a Hall monitor. My friend didn't do or say anything out of hand and was muted for 24 hours! I don't think wizard101 should give permission to those who mute persons for no good reason. It might have been temporary, but still no one would want to be muted at all.
I, for one, appreciate the monitoring that goes on in this game. There are too many children playing and you never know who you're standing next to. I'm an older player and have been called names simply because I didn't want to talk to and be friends with every person who walked by me. You may not think your friend did anything wrong and you may be disgruntled if you choose but there have to be standards. You may be lucky you didn't get muted yourself.
I have a friend that was muted the other day by a Hall monitor. My friend didn't do or say anything out of hand and was muted for 24 hours! I don't think wizard101 should give permission to those who mute persons for no good reason. It might have been temporary, but still no one would want to be muted at all.
I think it depends somewhat on perspective.... You and your friend may not think that anything wrong was said, but was the situation being escalated by you being there? Was your friend egging someone on or otherwise causing hate and discontent?
- I don't know. I wasn't there, but often times I find that to be the case. Even if not and there was a true "abuse of power" or whatever then contacting support I feel would be the best solution with a screenshot of what is said and whatnot would be best. Not complaining on the message boards as only really two things will happen.
People agree with you or people don't. Regardless nothing really becomes of it.
Also keep in mind that it is Kings Isle's game so you need to play by their rules if you want to play....
I have a friend that was muted the other day by a Hall monitor. My friend didn't do or say anything out of hand and was muted for 24 hours! I don't think wizard101 should give permission to those who mute persons for no good reason. It might have been temporary, but still no one would want to be muted at all.
I find it hard to believe that a Hall Monitor would mute someone who "didn't do or say anything out of hand", obviously he/she did say something that merited a 24 hr. muting. He/she also didn't say anything that merited a permanent muting or ban, but they should watch what they say from now on. I'm on the side of KI and the Hall Monitors on this subject.
Were you actually there when you're friend was muted? Personally, I agree with you but Wizard101 (*Cough Cough* Kingsisle *cough cough*) wouldn't just give random people permission to do this. You'd have to be trusted. Also, if you weren't there when your friend got muted then its likely they said something rude. THEN talk to Kingsisle if it's still an issue. I'm watching
If your friend was speaking around filters, even if what they said was relatively harmless, that is still a violation. If they gave out numbers or personal information, that is a violation. If they "cursed" while in battle or in the commons area, even if it wasn't directed towards anyone, that is a violation.
Just because they think it wasn't 'wrong,' doesn't mean they didn't violate terms of service.
A 24 hour muting is actually quite mild in terms of consequences, but hopefully will be enough to make your friend think twice before doing that again.
If they are truly and absolutely convinced that the muting was unjustified, they can open a ticket with support to get clarification on what happened and/or have their case reviewed.
as someone who was around when hall monitors were implemented (and was part of the player movement that saw them added to the game), i know only that you cannot apply to be a hm. they were/are handpicked by kingsisle, which gives me a good idea as to 3 of the prerequisites:
1) must be18 or older 2) must have open chat 3) must have a clean record, both on the forums and in-game.
(i don't work for kingsisle, so this is purely speculation.)
i have a very difficult time believing that an hm would abuse kingsisle's trust, as s/he'd be risking his or her own account by doing so. therefore, i can say with absolute certainty that your friend violated the terms of use in some way.
Alia Misthaven