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Wasn't prompted to dungeon recall after game crash

AuthorMessage
Survivor
Feb 10, 2013
1
Hi, I'm in Khrysalis, and I recently hired henchmen to help me get through a tough cheat boss fight. I was with a friend, and decided to flee mid-way to restore my health and mana. To my surprise, however, my game would not load, and was stuck on the loading screen. I restarted, and discovered that there was no dungeon recall button. I tried to find a solution, but to no avail. A refund would be very nice, KI.

Administrator
Joseph Silverhamme... on Sep 5, 2019 wrote:
Hi, I'm in Khrysalis, and I recently hired henchmen to help me get through a tough cheat boss fight. I was with a friend, and decided to flee mid-way to restore my health and mana. To my surprise, however, my game would not load, and was stuck on the loading screen. I restarted, and discovered that there was no dungeon recall button. I tried to find a solution, but to no avail. A refund would be very nice, KI.
Hi Joseph! We'll be glad to help you get back into the game. Please contact our support team so we can dig into the problem with you: https://www.wizard101.com/CustomerSupport/game

Armiger
Feb 25, 2009
2425
Joseph Silverhamme... on Sep 5, 2019 wrote:
Hi, I'm in Khrysalis, and I recently hired henchmen to help me get through a tough cheat boss fight. I was with a friend, and decided to flee mid-way to restore my health and mana. To my surprise, however, my game would not load, and was stuck on the loading screen. I restarted, and discovered that there was no dungeon recall button. I tried to find a solution, but to no avail. A refund would be very nice, KI.
You should also keep in mind that when the game sees you as logged out, even when it crashes, the Dungeon recall will not be there when you log back in.

I am sorry that it crashed on you. I have had that happen a couple of times on an older laptop and it is very frustrating when you are in a dungeon.