Welcome to the Wizard101 Message Boards


Player Guide
Fansites
News
Game Updates
Help

Follow important game updates on Twitter @Wizard101 and @KI_Alerts, and Facebook!

For all account questions and concerns, contact Customer Support.

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.

Bought 1 month membership and still can't use it..

AuthorMessage
Survivor
Aug 24, 2018
4
Last Saturday I bought one month membership, I reported it. I logged out and in, restarted my computer , updated flash and java. I still don't have it. I got the confirmation email.

ID:

180901-000430

I was just approved today to post on the board.

I am getting frustrated please help me fix this

Administrator
Sydney LifeGarden on Sep 4, 2018 wrote:
Last Saturday I bought one month membership, I reported it. I logged out and in, restarted my computer , updated flash and java. I still don't have it. I got the confirmation email.

ID:

180901-000430

I was just approved today to post on the board.

I am getting frustrated please help me fix this
Hi Sydney,

The ID looks to be a support ticket email? Please respond to that email and we'll be happy to help you out!

Survivor
Aug 24, 2018
4
Hi..thank you... I did 3 times and getting ready to do it again