Welcome to the Wizard101 Message Boards


Player Guide
Fansites
News
Game Updates
Help

Follow important game updates on Twitter @Wizard101 and @KI_Alerts, and Facebook!

For all account questions and concerns, contact Customer Support.

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.

coldstone cottage glitch

AuthorMessage
Survivor
Jan 03, 2017
1
one of my wizards, (my op lvl 13 fire mage) is stuck in coldstone cottage because when I try to log in it says

PROBLEM

failed to load zone!

(Ok) (Quit)

When I click "ok" it sends me back to character selection, and if I click quit, it closes the wizards 101 page and I need to log in again.. im really sad because its my fave wizard and most powerful...

Geographer
Jun 06, 2008
824
Sorry to hear you have a stuck wizard! Please contact Customer Support and they'll help reset your location.

Email: support@wizard101.com
Web: https://www.wizard101.com/CustomerSupport/game