Welcome to the Wizard101 Message Boards


Player Guide
Fansites
News
Game Updates
Help

Follow important game updates on Twitter @Wizard101 and @KI_Alerts, and Facebook!

For all account questions and concerns, contact Customer Support.

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.

Help please, it won't let me enter.

AuthorMessage
Survivor
Aug 24, 2011
1
I've been trying to enter an area for days now and I seriously need some help.
I recently purchased a two month-membership gift card from Walmart, and I was really looking forward to using it. However, when my wizard arrived to the Savannah and was asked to defeat queen-something in a cave, I honestly don't remember her name. I had to defeat some fire lion ravagers (if that's what they're called) to gather information before I could enter her cave. When I tried to enter, I received a pop-up message that said "Failed to load zone!". Now, to log into my wizard101 I have to log in on another wizard, before her, or else I get the same message. Trying to enter the cave gives me the same message. I honestly don't know what to do.

Geographer
Jun 06, 2008
824
Hmm. This sounds very strange and it may require some assistance from our Customer Support. If this continues to happen, please contact them so they can help you.

Email: support@wizard101.com
Web: https://www.wizard101.com/CustomerSupport/game