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Game files get stuck at 0%

AuthorMessage
Survivor
Aug 08, 2015
3
Everytime I log into the game it'll start downloading items but it'll always get stuck at something. The items will stay at 0%. I have uninstalled and reinstalled like 3 times. Nothing seems to be working. Has anyone had similar problems or any fixes?

A+ Student
Mar 31, 2009
1713
I have experienced this problem before, frequently though it's because my internet service was spotty though. I'm not sure of any potential fixes, but I will admit that just trying later when I had a better connection generally resolved the issue. (I've never had to uninstall and reinstall Wizard101 for technical reasons.)

Adherent
Mar 18, 2009
2737
Not sure if the below solution from another player helps or not (most of the replies on this issue indicated that either logging off and logging back in or reinstalling fixed the problem):

https://www.wizard101.com/forum/halstons-laboratory/low-loading-period-51341

Survivor
Aug 08, 2015
3
Ok thank you. Only reason I didn't think it was my internet is I can play Rainbow Six and Battlefield on Xbox with no problems.