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Muted without explaination!

AuthorMessage
Survivor
Oct 17, 2017
1
So recently i logged on to my wizard101 account not this one but my other and i found out my account is muted for 10 years which is really confusing because i did not get an email or violate any of the rules when i emailed KI they did not reply. So i just gave up until now because i do not want to stand by without explanation. If you could tell me why i got muted it would be helpful.
Thank you for your time

Geographer
Jun 06, 2008
824
Hello. Can you forward along your Customer Support ticket number so we can verify?