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Earn Crowns Video Glitched on 2/5/2018

AuthorMessage
Survivor
Dec 10, 2013
5
I watched 14 videos yesterday, I cannot remember them right now, i probably should have written it down, but i watched 14 videos and i saw the "you have earned your crowns, watch another video?" but the crowns did not pop up in my account instantly. I decided to wait 24 hours to see if they would appear but they still have not. Is there any way i can receive my 140 crowns? I did spent a decent deal of time watching all those videos.
Thanks for your time guys!

Geographer
Jun 06, 2008
824
Sometimes there is a delay between when you watch videos and earn Crowns: https://www.wizard101.com/game/watch-videos-for-crowns

"First, make sure you watch the entire video. Watching a few seconds or fast forwarding through the video will not award Crowns.

Sometimes there is a small delay between watching videos and Crowns being added to your account. In rare cases, it may be longer than a day before you get your new Crowns."

If you still haven't received your Crowns in three days, please contact Customer Support for more assistance.

Email: support@wizard101.com
Web: https://www.wizard101.com/CustomerSupport/game

Survivor
Dec 10, 2013
5
ok, i'll keep checking in the next 2 days.
thanks for the help :)

Survivor
Dec 10, 2013
5
Hello, I have been checking in and I still have not received the crowns, is there any way you guys can check crowns logs or my account logs and see that i watched videos but did not receive crowns for them?

Geographer
Jun 06, 2008
824
Sorry to hear that. Yes, please contact Customer Support in one of the methods noted below and refer to this post when you contact them.
Email: support@wizard101.com
Web: https://www.wizard101.com/CustomerSupport/game

Survivor
Jan 03, 2018
2
I've watched like 8 videos to earn crowns but now it's not letting earn crowns anymore. Is this a glitch?

Survivor
Dec 10, 2013
5
There is a limited amount of videos that you can watch 'every day', so you probably just watched all the videos available at that time. The reason I put every day in '' is because sometimes I watch a bunch of videos and then a couple hours later there are more to watch. I usually just check it every so often to see if there are available videos.

Survivor
Jan 03, 2018
2
Sorry, i didn't check, my spelling. either way the glitch i was talking about was fixed