Welcome to the Wizard101 Message Boards

Player Guide
Fansites
News
Game Updates
Help
Follow important game updates on Twitter @Wizard101 and @KI_Alerts, and Facebook!

For all account questions and concerns, contact Customer Support.

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.
 Search  Updated Topics  Hottest Topics  Rules

Can't login on new computer

AuthorMessage
Survivor
Sep 14, 2010
12
I recently got a new mac and was not able to login to wiz, I would type in my password and it seems to work for a second ( but there is no progress on the loading bar thing) then it would kick be back to the password screen. I hope that makes sense, I have no idea why it wouldn't work.
Explorer
Aug 07, 2014
60
It is not your computer.

I too am having the same problem. And I really dislike not being able to play the game.

Login screen comes up, Username in (Check), Password in (Check), Progress Bar (Not moving)
Armiger
Jan 18, 2010
2280
Try contacting support:

support@wizard101.com

Or, you can try uninstalling and reinstalling the game to see if that helps.

Geographer
Jun 06, 2008
824
We'd love to see if we can help you with this issue! If you're experiencing this, please contact our Customer Support.

Email: support@wizard101.com
Web: https://www.wizard101.com/CustomerSupport/game
Explorer
Aug 07, 2014
60
My computer has come right.

No new problems.