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Error 123

AuthorMessage
Survivor
Apr 26, 2010
3
I need help!
I've tried to log into Wizard101 today but it claims I have 'Error 123'
It says it can't complete the download and gives me 2 options to fix it.
The first option didn't work and the Advanced Network settings make no sense.
Can someone help me please! This game is too good for stupid Errors that stop me from playing.

If its any help I have a NETGEAR router and use Google Chrome.
If its anything to do with the FireWall please tell me what I need to do to fix my problem.

Administrator
This is a very good question and I believe I know where you can find the best answer! If you would, please check out the Knowledge Base Article below:

Answer Title: Solution 123
Answer Link: http://kingsisle.custhelp.com/cgi-bin/kingsisle.cfg/php/enduser/std_adp.php?p_faqid=123

If this doesn't seem to answer your question and you have any further questions or trouble, just shoot an email over to support. You can email them directly at Support@wizard101.com. Make sure to include your username and a description of the error you are encountering!