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Wizard101 Website

AuthorMessage
Explorer
Mar 19, 2011
57
Hi guys! Just wondering if something is wrong with your website. The main page little presentation box is white and sometimes I start up at the bottom on the web page and whenever I go up it glitches back down. I also tried to use Pay By Phone, but it just keeps refreshing the page whenever I select "Pay Now" and yes I selected the payment type. Please help me.

Evan NightWalker- Death 70
John HawkHunter- Myth 60
Austin Forge- Fire 30

Administrator
Sounds like this could be caused by a few different issues that thankfully have easy fixes.

1. Clear your cache.
Instructions here for most browsers: http://www.wikihow.com/Clear-Your-Browser's-Cache
2. Make sure your browser is up to date.
3. Make sure your javascript is up to date.
Instructions are here: http://www.wikihow.com/Enable-Cookies-and-JavaScript


community@wizard101.com
Explorer
Mar 19, 2011
57
Its still the same... Guess it's because I got Windows 8 BUT, when I got windows 8 I had to refresh my computer because I couldn't locate any wireless routers with my laptop. It deleted most stuff on my laptop... I had to download wizard101 again. I'm going to double check and redo your insturctions. Thanks!