Welcome to the Wizard101 Message Boards


Player Guide
Fansites
News
Game Updates
Help

Follow important game updates on Twitter @Wizard101 and @KI_Alerts, and Facebook!

For all account questions and concerns, contact Customer Support.

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.

Gift Certificates

AuthorMessage
Survivor
Nov 20, 2010
4
My friend bought me a gift certificate - so I could get an ice-pet before the time ran out. That worked out fine.
I decided to use my credit card and buy another - in case the wizard benefits
were not what I wanted. (since the deadline is today, midnight)
I entered the code my email provided in the redeem box - I had my ice-wizzy already logged in. no gift box showed in the lower left corner as it did for the first gift certificate.

I even tried logging out and coming back in. Nothing. What have I done wrong>? I got the lowest priced gift certificate.
The message I got when entering the code was it had already been used.

Please help :-(

Mastermind
Sep 11, 2010
369
Are you sure you wrote the right code? If you got the message that the code had already been used, that means you could not re-use it to clami an ice elf (you might have accidentally inputted the code from the certificate your friend gave you).

Check again to make sure you found the right code; the one you bought for yourself, and copy-paste that one.

Adherent
May 20, 2010
2902
If this belonged in the forums at all, it would be in Halston's Laboratory.

As it is, you need to send in a ticket to Support.