Welcome to the Wizard101 Message Boards


Player Guide
Fansites
News
Game Updates
Help

Follow important game updates on Twitter @Wizard101 and @KI_Alerts, and Facebook!

For all account questions and concerns, contact Customer Support.

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.

Can't connect to the game

AuthorMessage
Survivor
Jul 23, 2010
8
I'm in the character selection screen, and I'm trying to play and it says it's verifying my character, but a few moments later, it says it can't connect. It really annoys me, and I hope it will be fixed soon. I also don't understand why I can't switch servers in the character selection screen, but only after I start to play.
Thanks.

Adherent
May 20, 2010
2902
The server switch isn't an option at the character selection screen. I don't know why they have it that way, but that's how it is.

The connection problem is probably due to Wizard101 being busy. The combination of the pet update, Selena Gomez quest, and Halloween has brought players out of the woodwork. If you're trying to log on during "prime time", that makes it worse.

One suggestion is to always switch to a "Quiet" server before you log off, preferably one towards the end of the alphabet. That might help you when you log back on again later.