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Gift Card Doesn't Give Pets?

AuthorMessage
Survivor
Jul 06, 2009
3
Earlier I bought a gift card from Toys R Us. It was worth twenty dollars and was supposed to give me a pet called sporty dragon, but when I entered the code and logged on to Wizard101 I did not have a pet. How can I fix this and get my pet?

Mastermind
Jan 01, 2010
351
If your card matches one of the ones listed on the gift card guide, and the pet didn't come through (remember, the pet you get is based on redemption dated, not purchase date), then send in a help ticket. Good luck!