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white screen promblem

AuthorMessage
Survivor
Jan 02, 2010
4
I heard about the graphic drivers and tried to fix it when i went inside of my controll panel i didnt see display like it was nowhere to be found... Idk what to do but i would like some help and get in the game as soon as possiple..

Moderator
We have the tech support you need, but we need more information from you!

If you have any questions or concerns regarding game or account matters, please send an email to: support@wizard101.com. Please include your account username and a DxDiag.

A DxDiag is a utility designed to display the specifications of the user's hardware, as well as to test DirectX software, including sound and video. If you are asked for this information in an email, it helps the support group relate your gaming issue to your personal computer.

To create a dxdiag.txt just go to Start -> Run (or Search in Vista) and enter dxdiag and click OK. Once the program has run its course, click "Save all Information" and it will output a txt file that you can attach to your email.

If you want the prize, you have to build the ladder rung by rung. There are no shortcuts.
Squire
Jun 19, 2009
514
yeah sometimes the game freezes and then goes white and I have to turn the laptop off and back on. (I play on my dad's laptop cause we still trying to figure out how to get windows on the mac.)




James Skull Wielder
49 Necromancer