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Erorr

AuthorMessage
Survivor
Jan 03, 2010
3
Dear Wizard101,
I tried to load up my game and i got an error message telling me to un-install and re-install the game. So i tried that and it didn't work.
So then i tried to un-install it again and i got this error message:
Error Code: -5005 : 0x80070002
Error Information:
>Kernel\KernelMedia.cpp (95)
>SetupNew\setup.cpp (851)
PAPP:Wizard101
PVENDOR:KingsIsle Entertainment, Inc. (##ID_STRING18##)
PGUID:A9E27FF5-6294-46A8-B8FD-77B1DECA3021
$15.0.0.498
@Windows Vista Service Pack 2 (6002)
IE Version: 8.0.6001.18904

Any help would be appreciated i have no idea what to do.
Thanks

Administrator
Thank you young Wizard,
This is a known issue which requires a more manual uninstall process. Please contact us so we can step by step it out with you.

Just send an email to support@wizard101.com with the information you posted.

{o,o}
  |)_)
 -?-?-
Survivor
Jan 03, 2010
3
Well i did that. It's been a long time now and i really want to get back to playing this game. I miss it and have been away from it for over a week now, If any one knows how to fix it were it doesn't take 2 days plz tell me. thanks, chow :) :-o