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I'm losing my connection & my marbles

AuthorMessage
Survivor
Oct 25, 2009
1
Hi has anyone any advice to overcome repeatedly losing my connection. I've checked my ISP and it's fine, no problemo. However last couple of days I lose the link every 5-10mins usually mid dual. I've unistalled and re-installed but no joy. Any suggestions on what could be causing this problem and any words of wizardly wisdom.

Cheers Marvelous Marvin and his empty bag of Marbles :?

Administrator
We have the tech support you need, but you need to give us more information!

If you have any questions or concerns regarding game or account matters, please send an email to: support@wizard101.com. Please include your account username and a DxDiag.

A DxDiag is a utility designed to display the specifications of the user's hardware, as well as to test DirectX software, including sound and video. If you are asked for this information in an email, it helps the support group relate your gaming issue to your personal computer.

To create a dxdiag.txt just go to Start -> Run (or Search in Vista) and enter dxdiag and click OK. Once the program has run it's course, click "Save all Information" and it will output a txt file that you can attach to your email.


community@wizard101.com