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Game lag...?

AuthorMessage
Survivor
Oct 13, 2014
1
Hello!

So long story short, I had Wizard101 on my laptop before, and it worked fine. No lags, no bugs, nothing like that. Then my laptop went crazy, I had to send it back to get it fixed, it got fixed, and I re-downloaded Wizard101 to play with my friends. Unfortunately, when I did, I logged in, created a new character, and noticed a HUGE lag in my overall gameplay. Whenever my character moves is the worst. What I'm wondering is what kind of updates have been made in the time that I haven't had my laptop and what I can do (aside from the obvious resolution fix) to eliminate the lag.

Thanks!

Champion
Mar 28, 2010
437
ceruleaneagle on May 5, 2016 wrote:
Hello!

So long story short, I had Wizard101 on my laptop before, and it worked fine. No lags, no bugs, nothing like that. Then my laptop went crazy, I had to send it back to get it fixed, it got fixed, and I re-downloaded Wizard101 to play with my friends. Unfortunately, when I did, I logged in, created a new character, and noticed a HUGE lag in my overall gameplay. Whenever my character moves is the worst. What I'm wondering is what kind of updates have been made in the time that I haven't had my laptop and what I can do (aside from the obvious resolution fix) to eliminate the lag.

Thanks!
Ever been to Polaris?

Lvl 110
Lvl 91
Lvl 27

Administrator
Contacting Customer Support at support@wizard101.com can definitely help identify the issue and they may ask you for files from your computer to help identify the problem. In addition, here are a few more ideas for dealing with lag:

1) Make sure any un-needed background applications are not running. Having multiple applications running at once can use up bandwidth, and process usage on your computer.

Maybe you need a computer clean-up (i.e. run a system defrag, delete some old programs &/or files, etc.)

2) Another thing to check on is your Internet connection. Slower speeds will result in choppier game play.

3) Verify that your graphics cards are in line with the system requirements.

4) Turn off your Quest Helper. You can do this through the options menu.

5) Adjust your Game options to help ease the work of your Graphics card:
- Modify the resolution to a smaller number (800 X 600 for example).
- Change the Graphics Detail setting to low
- Turn off Shadows
- Set Geometry detail to Low
- Set Texture Detail to Low
- In Gameplay settings:
- Set “Overhead Name” to Others
- Turn the Full Screen option to On.

6) Play in realms with fewer people in them. You can do this by going to the Options page and selecting the Realms tab to change to a less crowded realm (this only works if there are a lot of people around where you are).

Explorer
Dec 02, 2014
92
Dworgyn on May 6, 2016 wrote:
Contacting Customer Support at support@wizard101.com can definitely help identify the issue and they may ask you for files from your computer to help identify the problem. In addition, here are a few more ideas for dealing with lag:

1) Make sure any un-needed background applications are not running. Having multiple applications running at once can use up bandwidth, and process usage on your computer.

Maybe you need a computer clean-up (i.e. run a system defrag, delete some old programs &/or files, etc.)

2) Another thing to check on is your Internet connection. Slower speeds will result in choppier game play.

3) Verify that your graphics cards are in line with the system requirements.

4) Turn off your Quest Helper. You can do this through the options menu.

5) Adjust your Game options to help ease the work of your Graphics card:
- Modify the resolution to a smaller number (800 X 600 for example).
- Change the Graphics Detail setting to low
- Turn off Shadows
- Set Geometry detail to Low
- Set Texture Detail to Low
- In Gameplay settings:
- Set “Overhead Name” to Others
- Turn the Full Screen option to On.

6) Play in realms with fewer people in them. You can do this by going to the Options page and selecting the Realms tab to change to a less crowded realm (this only works if there are a lot of people around where you are).
ya I try all that before it dose no good I can tell you this for a fact lately I noticed there not just been a incress in lag but glitch's like with bosses some quest lag then you think you have picked it up and done it but really you didn't and sometimes there's fights on unicorn ways that wont start because the monster wont activated the arena thing so its not just internet because I had the best internet that money could buy at one point and still I was getting lag I think there needs to be a steyem patch or something to fix this problem Don't get me wrong I don't really mind it its just a little annoying that's all